Effective Date: 01/2024

At Dscover Ur Dzine, LLC ("we," "us," or "our"), we are fully committed to safeguarding your privacy and ensuring the protection of your personal information when you visit our website and use our online services. This Privacy/Refund Policy outlines how we collect, use, disclose, and protect your personal data.

Information We Collect

We collect the following categories of information:

Personal Information:

Name

Contact information, including email address, phone number, and mailing address

Billing information for purchases and transactions

Demographic details, such as preferences and interests

Any additional information voluntarily provided by you through our website

Automatic Information:

Internet Protocol (IP) address

Browser type and version

Operating system

Website usage data, including pages visited and time spent on our website

How We Use Your Information

We utilize the collected information for the following purposes:

Providing and personalizing our services to meet your individual needs

Communicating with you, including responding to inquiries and delivering updates

Processing payments and fulfilling orders

Analyzing website usage to enhance our website and improve our services

Sending promotional emails containing information on new products, special offers, and other items of potential interest

Conducting market research to enhance and refine our services

Information Sharing and Disclosure

We may share your personal information with trusted third parties to facilitate our business operations and provide you with the best possible services. These third parties include:

Service providers, such as payment processors and delivery couriers

Marketing and advertising partners for promotional purposes

Legal authorities or law enforcement agencies when required by applicable laws or regulations

We do not sell, lease, or distribute your personal information to third parties for their own commercial purposes without your explicit consent.

Security

We implement and maintain appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We may employ cookies, web beacons, and similar tracking technologies to gather information about your usage of our website. These technologies assist us in analyzing website traffic, customizing our services to your preferences, and enhancing your overall user experience. You have the option to adjust your browser settings to accept, decline, or request consent before accepting cookies.

Third-Party Websites

Our website may contain links to third-party websites. However, once you leave our site, we no longer have control over and are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of such third-party websites before providing any personal information.

Children's Privacy

Our website is not intended for use by individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware of unintentionally collected personal information from a child, we will take appropriate steps to promptly delete such data from our records.

Your Rights and Choices

You have the right to access, update, or delete your personal information held by us. To exercise these rights or if you have any questions regarding the processing of your personal information, please contact us using the contact information provided at the end of this policy.

Changes to this Privacy/Refund Policy

We reserve the right to update or modify this Privacy/Refund Policy at any time, and any changes will become effective upon posting the revised version on our website. We encourage you to review this Privacy/Refund Policy periodically to remain informed about how we collect, use, and protect your personal information.

No Refund Policy for Interior Design Services

Design Fee: Upon engaging our interior design services, a non-refundable design fee will be charged, covering the initial design consultation, development of design concepts, and any other design-related work, regardless of whether or not the client proceeds with the implementation of the design.

Purchase of Goods: In some cases, we may assist clients in purchasing furniture, accessories, materials, or other goods for their design project. Refunds or returns for these purchases are subject to the individual store's policies. We will provide all necessary information and documentation for clients to handle any potential returns directly with the store.

Design Revisions: Any design revisions requested by the client will incur additional charges and will be non-refundable.

Satisfaction Guarantee: No refunds are offered based on personal preferences or changes of mind once the design has been completed or implemented, as design preferences are subjective and personal tastes may vary.

Force Majeure: In the event of unforeseen circumstances beyond our control, such as natural disasters or major supplier disruptions, we reserve the right to cancel or reschedule services. In such cases, any fees paid will be credited towards future services or projects.

By engaging our interior design services, you acknowledge and agree to the above "No Refund Policy" set forth by Dscover Ur Dzine, LLC.

Return Policy for Candles, Home, Car and Room Sprays, Wax Melts, and Other Materials - Owner's Discretion

Dscover Ur Dzine, LLC has a return policy at the owner's discretion for candles, home, car and room sprays, wax melts, and other materials purchased online.

Eligibility for Return

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Proof of purchase is required for any returns.

Returns Process

To initiate a return, please contact us at dscoverurdzine@gmail.com with your order number and a description of the issue. We will then notify you of the approval or rejection of your return within 3-5 business days. If your return is approved, we will provide you with instructions on how to return the item(s). You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable.

Refunds

Once we receive your item(s), we will inspect it and notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 3-5 business days.

Exchanges

We do not offer exchanges at this time. If you wish to exchange an item, you must return the original item(s) for a refund and place a new order for the item(s) you wish to receive.

Changes to Our Return Policy

We reserve the right to make changes to our return policy at any time without prior notice. Any changes made will be posted on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy/Refund Policy or the handling of your personal information, please contact us at:

Dscover Ur Dzine, LLC 11820 W. 83rd Terrace Lenexa, KS 66215 Email: dscoverurdzine@gmail.com

By accessing and using our website, you acknowledge that you have read, understood, and voluntarily consented to the terms and conditions outlined in this Privacy/Refund Policy.